Are You Providing Solutions … or Just Options?
It’s no surprise to hear us say that Virtual Assistants must provide SOLUTIONS to their clients. If you don’t provide your clients with solutions via your support and services, then you’re not doing your ‘job’.
So when I came across Tina’s blog post (yes, I do check out her blog frequently!) and saw the post about “Providing Solutions, Not Just Options”, I thought it would a great one to share.
This post was written for Online Business Managers, however I believe the message in it will demonstrate just one more way of telling our clients “what they don’t know” (if you haven’t heard the story about this phrase, let me know and I’ll share it in a future issue of the V-Scoop.)
Our clients are busy. They know their expertise. In most cases, they know very little about the technology and the steps that WE take to implement and complete a project. The onus is on us, as Virtual Assistants, to provide, research and demonstrate as much as we can, without making them work too hard.
So, check out this post and ask yourself … are you providing solutions? Are you making your client(s) work too hard? Are you demonstrating your expertise, mindset and initiative?
>> Read the blog post “Providing Solutions, Not Just Options”
